Option 1: Delete inside the app (recommended)
- Log in to your SimplyCouples account
- Open Profile
- Open Settings
- Tap Delete Account
- Confirm deletion
If you can access your account, in-app deletion is the fastest method.
Account & Data
Delete Your Account
Request deletion of your SimplyCouples account and associated data.
Option 2: Request deletion by email
If you are unable to access your account, you can request deletion by emailing:
Please include:
- The email address associated with your account
- (Optional) Your reason for deletion, which helps us improve
We will process account deletion requests within 30 days.
What gets deleted
When your account is deleted, we delete or anonymize where applicable:
- Your account profile information, such as email and profile details
- Profile photos you uploaded
- Your couple profile, if applicable
- Chats and messages associated with your account, where possible
Some limited data may be retained temporarily for fraud prevention, abuse detection, dispute resolution,
or legal compliance, and will be deleted once it is no longer required.
Contact
If you have questions about deletion or your data, contact us at:
Last updated: 19 February 2026